diff --git a/src/app/twitch.rs b/src/app/twitch.rs
index 626445e..8e034fc 100644
--- a/src/app/twitch.rs
+++ b/src/app/twitch.rs
@@ -191,13 +191,25 @@ pub async fn handle_pubsub(state: Arc<State>, event: WsMessage) -> anyhow::Resul
 async fn rename_a_split(state: Arc<State>, redemption: &Redemption) {
     let input = match &redemption.user_input {
         Some(i) => i,
-        None => return,
+        None => {
+            if let Err(e) = update_redemption_status(&*state, &redemption, CustomRewardRedemptionStatus::Canceled).await {
+                eprintln!("could not update redemption status: {:?}", e);
+            }
+
+            return;
+        }
     };
     let (old, new) = match input.split_once("=>")
         .or_else(|| input.split_once("->"))
     {
         Some(x) => x,
-        None => return,
+        None => {
+            if let Err(e) = update_redemption_status(&*state, &redemption, CustomRewardRedemptionStatus::Canceled).await {
+                eprintln!("could not update redemption status: {:?}", e);
+            }
+
+            return;
+        }
     };
 
     let fulfilled = match reqwest::Client::new()
@@ -220,6 +232,12 @@ async fn rename_a_split(state: Arc<State>, redemption: &Redemption) {
         CustomRewardRedemptionStatus::Canceled
     };
 
+    if let Err(e) = update_redemption_status(&*state, &redemption, status).await {
+        eprintln!("could not update redemption status: {:?}", e);
+    }
+}
+
+async fn update_redemption_status(state: &State, redemption: &Redemption, status: CustomRewardRedemptionStatus) -> anyhow::Result<()> {
     let req = UpdateRedemptionStatusRequest::builder()
         .broadcaster_id(state.user_config.twitch.channel_id.to_string())
         .reward_id(redemption.reward.id.clone())
@@ -230,11 +248,11 @@ async fn rename_a_split(state: Arc<State>, redemption: &Redemption) {
         .status(status)
         .build();
 
-    if let Ok(token) = state.twitch.user_token().await {
-        if let Err(e) = state.twitch.client.helix.req_patch(req, body, &token).await {
-            eprintln!("could not update redemption status: {:?}", e);
-        }
-    }
+    let token = state.twitch.user_token().await?;
+    state.twitch.client.helix.req_patch(req, body, &token).await
+        .context("could not update redemption status")?;
+
+    Ok(())
 }
 
 async fn handle_channel_points_reply(state: Arc<State>, reply: Box<ChannelPointsChannelV1Reply>) -> anyhow::Result<()> {